SHIPPING POLICY

FREE SHIPPING for online orders over $100

United States Postal Service

Free shipping is available for USPS Priority Mail only of online orders with a minimum $100 purchase.  This applies to products being able to fit into a small, medium, or large USPS Priority Mail box or envelope.  Orders processed will take 1-2 days and then it is in the USPS hands to deliver according to their USPS Priority schedule. 

 

The online store will calculate shipping costs for any orders under a $100 at the time of checkout.

Free shipping does not apply to anything that cannot fit into the above mentioned USPS Priority Mail boxes or envelope.  It also does not apply to any large or heavy items such as cardboard boxes, shipping boxes, dummy birds, pens, brooders, scales, digital scales, and any products requiring Cargo or YB.

Hilo YB

Hilo YB Shipments require customers to pay for all and any shipping costs.  Hilo YB shipments is an EASY process where we fill out the paperwork and drop off your products to Hilo YB at $100.00 per pallet This PORT DELIVERY FEE is required before we deliver to YB.  Please call 808-333-5105 to make payment arrangement. 

 

We will text your Hilo YB paperwork over once shipped and it is out of our hands to check on status and shipping schedules. 

Please PROVIDE a phone number for YB to contact. 

 

Typically, we drop off to Hilo YB Tuesday, Wednesday, and Fridays.  It is your responsibility to call YB to follow up with status and make payment. 

 

We recommend ordering your products 2 weeks before you actually need it so that you can receive your products in a timely manner.  Once your order is in it will take us about 1-2 weeks to have it available at Hilo YB.  Any rush orders will be charged a RUSH fee.

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Ready to place your order?

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Any questions - don't hesitate to CALL 808-333-5105 or TEXT 808-796-1442

RETURN POLICY

All Sales Final!

However, depending on the situation if you are returning animal feed due to mildew, moss, or bugs please contact 808-333-5105 to dispute your purchase.   You can return a product for up to 3 days from the date you purchased it, in the original packaging, in the same condition you received it, with the original receipt along with the approval from upper management. 

 

Any product you return must be in the same condition you received it, in the original packaging and accompanied with an original receipt.  No products from wear-n-tear use or used can be returned.  Upper management approval required.  

PAYMENT METHOD

We run our business on a cash-incentive program where your discount is paying cash while visiting our store.  We do accept credit/debit card payments at a 3.95% fee passed on to the customer when making purchases in store or over the phone. 

 

While visiting our online store the website will take you to the PayPal page with no additional fees added to the customer. 

 

Hawaii-island customers can also pay online with (pick up) orders over $100 and not have to pay the shipping fee - and still be able to pick up your orders at the shop.  We will not refund any Hawaii-island customers who's online orders are less than $100 and charged a shipping fee.  We do not provide delivery services on any feed or large products likes cages and brooders.  Please refer to Shipping Policy above to see what qualifies.

PRIVACY POLICY

Your privacy is our highest priority. We do not share, sell, or use your information stored on your website account. The purpose of your information store is solely for your use when logging into your account to keep track of your orders. TGT Feed & Farm LLC does not use cookies to track your online behavior; however, other companies such as google may. You have a right to not store any personal information or create a user account. Should a consumer want to have their account deleted or removed, he/she may do so at their own leisure. Any questions please contact 808-333-5105